wellpoint inc

This position provides clerical and logistic support to the service center.? Process service orders, maintains parts, and logistic files, answers phones, generates and forwards service center reports, interfaces with suppliers and maintains office files.? Interface wtih all levels of management, team members, internal and external customers.?

DUTIES AND RESPONSIBILITIES:

    Handle incoming calls
    Generate service orders for dispatch to technicians
    Post completed service orders from technicians and contractors
    Post shuttle sheets from drivers for units shuttled out
    Assist customers with merchandise follow up
    Generate daily, weekly, and monthly reports
    Daily follow up on warranty rejects

Qualifications

JOB REQUIREMENTS:

    Previous work experience in office environment
    Must be self starter and dependable
    Computer literate and working knowledge of Microsoft produts (Word, excel etc.?)
    Excellent phone and interpersonal skills
    Detail oriented and organized
    Decision making, problem solving ability
    Must be able to multi-task
    Must be able to work in a very fast paced environment
    Previous data entry experience